Onsite & Remote 24/7 Support
Key Code Media is there for you to provide long-term support for your system. Depending upon the support package you choose, we offer a range of options for you. We understand that your business relies on this infrastructure continuously and our goal is to make sure that it is operating smoothly.
Your Infrastructure’s Trusted Guardians
Trust Key Code Media for Long-Term Support and Smooth Operation of Your Infrastructure
Comprehensive Support Packages: Choose from a range of support packages tailored to your specific needs, ensuring that you have the right level of assistance and coverage.
Continuous System Availability: We understand the criticality of your infrastructure and are committed to keeping it operating smoothly without interruptions.
Reliable Long-Term Support: Count on Key Code Media as your trusted partner for ongoing support, addressing any issues promptly and efficiently.
Responsive 24/7 Assistance: Our support team is available round-the-clock to provide assistance whenever you need it, ensuring minimal downtime and maximum productivity.
Expertise and Proactive Maintenance: Our experienced professionals proactively monitor and maintain your system, addressing potential issues before they impact your operations.
Support Contracts
Key Code Media Total Care (KTC)
Key Code Media Total Care (KTC) empowers clients to streamline their media infrastructure, efficiently allocate resources, and cut down on the expenses associated with implementing and overseeing broadcast video technology. This comprehensive package encompasses a 12-month engineering service agreement that not only safeguards media facilities from potential catastrophic incidents but also facilitates the continuous growth and adaptability of their infrastructure.
